Privacy Policy

1. Introduction

Dux AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

By submitting your information through our contact form, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you contact us through our website, we collect:

• Name (required) — to address you personally
• Email address (required) — to respond to your enquiry
• Business or role (optional) — to understand your context
• Message content (required) — the details of your enquiry
• Consent record — timestamp of when you agreed to our data processing

3. How We Use Your Information

We use your information to:

• Respond to your enquiry
• Understand your business needs to provide relevant advice
• Follow up on our conversation if you request it
• Improve our services based on the types of enquiries we receive

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, we process your personal data based on:

• Consent — You have given explicit consent by checking the consent box on our contact form
• Legitimate interests — To respond to enquiries and operate our services, where this does not override your rights

5. Data Storage and Security

Your data is stored securely using industry-standard cloud services. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

We retain your information for as long as necessary to respond to your enquiry and provide our services, or until you request deletion, whichever comes first.

6. Your Rights

You have the right to:

• Access — Request a copy of the personal data we hold about you
• Rectification — Request correction of inaccurate data
• Erasure — Request deletion of your data ("right to be forgotten")
• Withdraw consent — Withdraw your consent at any time
• Data portability — Request your data in a machine-readable format
• Object — Object to processing of your data in certain circumstances

To exercise any of these rights, please contact us.

7. Cookies

Our website uses essential cookies only, which are necessary for the website to function. We do not use tracking cookies or analytics that identify individual users.

If we introduce analytics or additional cookies in the future, we will update this policy and seek your consent where required.

8. Third-Party Services

We may use trusted third-party services to store and process your data (such as cloud hosting and email delivery providers). These services are bound by contractual obligations to keep your information secure and confidential.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.